Packages are dispatched within 2 days after receipt of payment and are shipped via DHL with tracking and drop-off without signature.
They are sent by Colissimo or DHL with a tracking number and delivered with signature.
Shipping fees include handling and packing fees as well as postage costs. Please note that for design and furniture, shipping fees will be submitted to you for approval.
Preparation fees are fixed, whereas transport fees vary according to the destination of the package. We cannot combine two separate orders and shipping fees will apply to both. Special care is taken with fragile items.
Boxes are sized appropriately and your items are properly protected.
Items purchased from Jogging can be returned or exchanged within 14 days of delivery.
All items must be unworn, in their original condition, with all original tags and packaging intact in order to be returned.
Jogging reserves the right to refuse any returned item that does not meet the above requirements. If your return is refused, you will be notified by email.
Return shipping costs are not covered by Jogging.
When a refund is accepted and we have received the goods, Jogging undertakes to make the refund within 1 month of receipt.
No returns are accepted on sale items.