General Trading Conditions
The sale and offer of products on our internet website www.joggingjogging.com are ruled by the following Trading Conditions.
Products bought on www.joggingjogging.com are directly sold by SARL JOGGING ( named Jogging ) with head office located 103 Rue Paradis 13006 Marseille France. Jogging is a company registered at the Commerce Court of Marseilles under number RCS 807 537 774 and intra EEC VAT N° FR 19807537774.
Jogging sells products on its website www.joggingjogging.com
It sells exclusively its products to final consumers and reserves the right not to sell to professionnal parties.
Final consumer must be a physical person, in full capacity.
The General Trading Conditions may be changed and new ones will be in force when publicized on the website www.joggingjogging.com
At any time one can be aware of the the applicable Trading Conditions when clicking on this bond.
For each order customer will be asked to confirm acceptance of the General Trading Conditions in force at the time the order is confirmed.
All our prices are in Euros all taxes included but excluding any costs for shipment. All orders must be paid in Euros.
As an indication prices may also be shown in other currencies ( i.e USD )
If order is shipped outside of EEC , customer will be the importer. All taxes and duties when applicable will not be for the account of Jogging but for the final importer’s one.
It is also its responsibility to make all relevant declarations and payments to the local authorities.
Before ordering we suggest you to find out all relevant information from the local authorities.
Jogging reserves the right to change prices at any time, products will be invoiced at the time the order is registered, subject to their availibity.
Property transfer of the goods to the customer will only occur when full payment is cashed in by Jogging. However risks transfer will only happen at the delivery of the goods to the customer .
Jogging reserves the right not to register an order or make a delivery if the customer has not paid totally or partially a previous order or if a payment litigation is being dealt with.
When placing your order you fully agree and undertake to respect the present General Trading Conditions.
If you do not agree with the present terms of the General Trading Conditions, you are kindly requested not to fill in the order form enabling you to purchase goods on our website www.joggingjogging.com
When sending the order form you confirm knowing and accept the present General Trading Conditions without reserves.
When ordering you may at any time add more products by clicking on « add to basket » and have view of your order by clicking on « basket »
A recapitulative page will be shown for each selected product on the website including picture of the item, size, quantity ordered , unit price, and total invoice of your order.
You are required to carefully check your order before confirming it .
Althought Jogging do strive to make sure that the colours and the patterns of each item as shown on the pictures presented on the website are as identical and as acute as possible to the original product, variations can possibly occur due to technical limitations in colour image rendering,depending on computer equipment used.
Jogging cannot be held responsible for errors or inacuracy of the photos shown on the website www.joggingjogging.com For any questions you may contact our customer service : firstname.lastname@example.org
When ordering you will be asked to give full information on : name, surname, tel, full address, email, invoicing address and shipment address.
Once completed and sent your order is transmitted for preparation.
You may modify or cancel the order before confirmation of the shipment only by contacting Jogging customer service at : email@example.com
A summary of your order will be mailed to you. It will show the name of the purchased items, quantity,price and the amount of shipment costs.
You may open an account in order to save all relevant information as regards invoicing and shipment for another order. You will be asked to create your own password for futher use of your account.
You are responsible for the saving of your confidential password that must never be communicated to third parties.
Consequently all orders transfered and using your password will be definitely considered as keyed in by yourself.
In case of loss, theft or any fraudulous use of your password you undertake to contact immediately Jogging by mail at firstname.lastname@example.org
3. PRODUCT AVAILABILITY
All our products are available according to our stock. Errors may happen in case of simultanous orders of same product simultaneously ordered from different customers. If product is unavailable after sending your order, Jogging will inform you accordingly by mail or tel as soon as possible.
Products are shipped to the address shown by the buyer when ordering.
Orders are usually shipped out to France and overseas via our carrier DHL.
Shipping costs are automatically calculated depending on the mode of shipment chosen and are shown in the total amount to be paid. Above 500 euros shipping is free.
Delivery costs depend on shipment size, geographical area, and mode of delivery chosen.
Tariffs shown on the website www.joggingjogging.com are indicative. Jogging cannot be held responsible for any changes in the rules and rates applied by the carrier.
Delivery time will vary depending on service chosen and area. Jogging cannot be held responsible for any delay due to clearing procedures or any other payment process.
For each shipment Jogging will mail you a tracking number which you can use at any time on the carrier’s website.
You can also pick up your order at the shop after having been noticed by mail that your order is prepared .
Any delay over 8 days must be noticed by mail to Jogging at email@example.com
On delivery you must verify the apparent good state of the parcel . In case of apparent damage ( i .e box teared, opened,….) you have to clearly and precisely write down on the delivery note all relevant information and sign.
Same information must be mailed to Jogging within 48 hrs at : firstname.lastname@example.org
If the box is opened , teared, you must verify its contents in the presence of the deliveryman and immediately state all reserves on the delivery note.
If goods are damaged you must refuse the shipment and write it down on the delivery note ( goods refused as box opened or damaged )
If goods are not received within 30 days, order can be cancelled at the request of the buyer .
5. PAYMENT AND SECURE TRANSACTIONS
You can pay your order by credit card ( CB, Visa, Mastercard ) or via Paypal / Paylib.
Jogging uses all means to make sure confidentiality and security of all transmitted data on the web are inforced.
Jogging internet website uses a security device for payment such as SSL ( Secure Socket Layer ).
For your security we use Mercanet, payment solution of our bank BNP.
6. RIGHT TO WITHDRAW, EXCHANGE AND RETURN
Jogging endeavours to propose products of high quality. Despite it, if you are not satisfied with the product, you can send back the order within 14 days of the reception of the order.
Jogging will change the product ( within stock availability ) or will reimburse it.
Products must be returned in their original state and packaging together with the original tag and copy of the invoice at head office : Jogging 103 Rue Paradis 13006 Marseille.
Return shipment costs will be for the buyer’s expenses. No exchange on articles on sales.
If the return is made according to the above instructions, and no exchange is asked, Jogging will do its best to reimburse the value of the returned goods within 14 days after reception of the goods back to Jogging.
Buyer may also return the goods directly to Jogging shop at Jogging 103 Rue Paradis 13006 Marseille.
However, no reimbursment will be made at the shop and Jogging will not credit your payment card. We will issue a credit note of the value of the returned goods that you can use for a new order within 30 days date of issue.
Damaged or incomplete returned goods will not be accepted by Jogging and will be sent back to the buyer at its expenses.
The following goods will not be taken back, nor exchanged, nor reimbursed :
AESOP products, products on sale or promotion, unpacked electronic equipments.
7. INTELECTUAL PROPERTY
All texts , comments, illustrations, pictures, drawings shown on the website www.joggingjogging.com have allrights reserved for the whole world.
Any partial or full copy of Jogging catalog is strictly forbidden. Only copy for a private use is accepted.
All other use will be considered as counterfeit activity and can be accordingly sanctionned unless due authorisation is given by Jogging. Please send an email : email@example.com.
Proposed products are in accordance with the French rules , regulations and laws. Outside France you will have to verify with the local authorities of your country whether these goods can be imported and used before ordering.
9. PERSONNAL DATA
We inform you that all personnal data registered when ordering are used for the sole purpose of the said order.They cannot be used for any other means.
Nevertheless they can be used in view of the order preparation or other communication
means such as « jogging newsletter » if you have previously suscribed to it .
Jogging will ensure to safeguard all personnal data that are stored for the the need of order preparation and tracing of same.
You have a right to have access , modify, change, or erase all personnal data ( art …. )
To use this right, contact Jogging 103 Rue Paradis 13006 Marseille France
10. LEGAL GUARANTIES
Apart from any commercial guaranty that may be given by Jogging to the customer, the buyer benefits from the legal guaranty of conformity as ruled by articles L.211-4 to L.211-13 of the French Law of Consumption and the guaranty for hidden defects as ruled in articles 1641 to 1648 of the French civil code.
The present General Trading Conditions are ruled by the French Law.
Each paragraph or article is autonomous. If any court decides that a paragraph or article cannot be applied, executed, or is illegal, the other paragraphs or articles will remain in force.